Privacy Policy for Simply Kitchens Leicester
Last updated: 19 September 2025

1. Introduction
Welcome to Simply Kitchens Leicester (“we”, “us”, “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect your personal data when you use our website https://simplykitchensleicester.co.uk (“Website”), contact us, or otherwise interact with us.

2. Data Controller
Simply Kitchens Leicester
Address: 12 Lutterworth Rd, Blaby, Leicester LE8 4DN
Email: info@simplykitchensleicester.co.uk
Telephone: 07812 338858

We are the data controller for the purposes of UK data protection laws (the UK GDPR and Data Protection Act 2018).

3. What Personal Data We Collect
We may collect the following types of personal data:

  • Contact information: name, postal address, email address, telephone number.

  • Account / order information: details of products you order or services you request.

  • Payment information (if applicable): credit/debit card details or other payment method, but note that sensitive payment data will be handled securely or via third-party payment processors.

  • Technical data: IP address, browser type, device type, operating system.

  • Usage data: pages visited, time spent on website, links clicked, referring website.

  • Marketing and communication preferences.

4. How We Collect Your Data
We collect your data in several ways:

  • You provide it when you fill out our contact or order forms, subscribe to our newsletter, or otherwise communicate with us.

  • Automatically when you use the Website, via cookies, server logs and analytics tools.

  • From third parties (only if you have given consent or it is permitted by law), such as payment processors, delivery companies, or marketing providers.

5. Why We Use Your Data & Lawful Basis
We use your data for the following purposes:

PurposeLawful basis
To provide goods/services you request (including processing orders, delivery)Contractual necessity
To communicate with you (e.g., about order status, customer service)Contract / legitimate interest
To send marketing communications (if you have opted in)Consent
To improve our website, products and services (via analytics)Legitimate interest
To comply with legal obligations (tax, accounting, regulatory)Legal obligation

6. Cookies and Tracking
We use cookies and similar technologies to make our website work, to improve your user experience, and to understand how people use our website. You can control cookies via your browser settings. More details:

  • Types of cookies used (e.g. essential, performance, analytics, marketing)

  • How long cookies are stored

  • How to opt-out or manage cookie preferences

7. Sharing Data with Third Parties
We may share your personal data with:

  • Trusted service providers who perform functions on our behalf (e.g., payment processors, delivery services, IT hosting providers, analytics providers).

  • Marketing / advertising partners, if you have given consent.

  • Legal authorities or regulatory bodies, if required by law.

We will ensure that any third party we share data with adheres to appropriate data protection standards.

8. International Transfers
If we transfer personal data outside the UK (or European Economic Area, as applicable), we will ensure that adequate safeguards are in place (e.g. standard contractual clauses or other safeguards in line with UK GDPR) to protect your data.

9. Data Retention
We will only keep your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting requirements. Once no longer needed, we will securely delete or anonymise your data.

10. Your Rights
Under UK data protection law, you have certain rights in relation to your personal data:

  • The right to access the personal data we hold about you.

  • The right to correct inaccurate or incomplete data.

  • The right to erasure (also known as “right to be forgotten”) in certain circumstances.

  • The right to restrict or object to how we process your data.

  • The right to data portability, in some situations.

  • The right to withdraw your consent at any time (where processing is based on consent).

To exercise these rights, please contact us using the contact details above. We will respond to your request within the timescales required by law.

11. Security
We take reasonable steps to protect the personal data we hold from misuse, loss, unauthorised access, alteration, or disclosure. This includes physical, technical, and organisational measures (e.g. encryption, secure servers, staff training).

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “last updated” date will be revised when any change is made. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.

13. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

Simply Kitchens Leicester
12 Lutterworth Rd, Blaby, Leicester LE8 4DN
Email: info@simplykitchensleicester.co.uk
Telephone: 07812 338858